Customer Reviews — Mad Tech Heads, Kent
I keep my reviews where they belong — on independent platforms where they can't be edited, curated, or faked. Read genuine, verified reviews on TrustPilot and Nextdoor.
What Customers Commonly Say
A summary of the feedback I receive from customers across Kent.
Repairs — Quick Response
Customers regularly highlight same-day or next-day availability, and appreciate that I come to them rather than requiring a drop-off. The pricing transparency — a fixed first-hour rate — is frequently mentioned positively.
Websites — Plain English Communication
Web design clients mention that I explain things clearly without jargon, and that the final site matches what was discussed. Businesses particularly value having a single point of contact from design through to launch.
Broadband — Honest Assessment
Rural broadband customers appreciate the free coverage check and honest advice — including when 4G/5G isn't the right solution. Those who do go ahead typically report faster, more reliable internet than their previous connection.
Overall — Personal Service
The feedback that comes up most often is the personal nature of the service — customers deal with Simon directly, not a call centre. Nextdoor customers in particular note the value of a local, trusted technician.
Had a Great Experience?
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Whether you need a repair, a website, or mobile internet — get in touch and let's get started.
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